Question 1

Alipay payment steps

Accepted Answer

Add the games you want to your shopping cart.Click "Checkout" to be redirected to the checkout page.Select manual payment .Click on the Alipay QR code link , the page will load the QR code, scan the code and enter your game price.Done. The order will be confirmed after administrator approval, at which point the download link will be sent to the email address you entered.

Question 2

Why is the game text displaying garbled characters when I open it? What should I do? (Win11)

Accepted Answer

快捷解决步骤打开运行窗口：按下键盘上的 Win + R 键（Win键是带有微软图标的那个键）。输入命令打开：在弹出的运行输入框中，复制并输入 intl.cpl，然后点击 OK（确定）。切换到管理页：在新弹出的“Region”（区域）小窗口顶部，点击第二个标签页 Administrative（管理）。更改系统区域：点击下方的 Change system locale...（更改系统区域设置）按钮。设为简体中文：在下拉菜单中选择 Chinese (Simplified, China)，然后点击确定。重启电脑生效：系统会提示你需要重启电脑，点击 Restart now（立即重启）即可解决乱码。

Question 3

When running the game, a popup appears. What should I do if a runtime library is missing?

Accepted Answer

Download the game's runtime library and install it. After installation, restart the computer, which can solve 80% of the issues.

Question 4

What to do if game files or startup items are mistakenly killed by antivirus software?

Accepted Answer

Because different computers may have different antivirus software installed, the settings methods also vary. Here, we provide the settings method for the built-in Security Center of Windows 11.If you have installed other security software, please check and set it in the corresponding location.

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常见问题解答

Alipay payment steps

Why is the game text displaying garbled characters when I open it? What should I do? (Win11)

When running the game, a popup appears. What should I do if a runtime library is missing?

What to do if game files or startup items are mistakenly killed by antivirus software?